ecomConnect tools for e-commerce businesses

Our tools

ecomConnect Market

The market brings together a selection of e-commerce businesses from around the world to promote and showcase best practices. The enterprises showcased have all undergone an extensive ITC ecomConnect support programme and serve as a reference group for the quality of their products and implemented e-commerce strategy. The ecomConnect market serves as a tool to promote the contribution of partners and fund online campaigns that can boost sales for the selected enterprises and demonstrate results.

ecomConnect.org Online Community

The ecomConnect.org online community connects entrepreneurs, enterprises, organizations and business experts to share e-commerce solutions, latest news and success stories, and access free tools and events.

Artisans Connect

In 2022, artisan marketplace leader NOVICA and ITC partnered to develop an Artisan Empowerment Hub in Central Asia, creating opportunities for artisans in Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, and Uzbekistan.

As a key aspect of this partnership, the Artisans Connect was born! This website takes you on a virtual journey of discovery and enchantment, where you will explore the rich cultural heritage of Central Asia and meet talented artisans who bring ethically handcrafted gifts, jewellery, fashion, and home decor to life.

eBay Discoveries

Since 2016, eBay has partnered with ITC to empower small businesses in emerging markets through e-commerce. This collaboration has led to the creation of eBay Discoveries in 2019, a platform that highlights businesses supported in establishing new eBay stores and trading locally produced goods internationally. Discover unique products from around the world here.

Asia Marketplace Explorer

The Asia Marketplace Explorer is the first tool to analyse the sale of goods on retail e-commerce marketplaces in Asia. This free dashboard explores trends in usage and provides region-wide analysis of almost +1,500 goods-oriented marketplaces across 11 countries, and country-by-country benchmarking. The tool also includes the traffic data of 48 big global online marketplaces that ship to one or more of the 11 countries in scope.

Latam Marketplace Explorer

The Latin America and the Caribbean Marketplace Explorer is the first tool to analyse the sale of goods on retail e-commerce marketplaces. This free dashboard explores trends in usage, adoption of marketplaces across 33 countries, and country-by-country benchmarking. The tool covers visitor traffic and other main characteristics of almost 900 marketplaces and 2,900 marketplace websites.

E-commerce Readiness Quiz

This quiz rapidly assesses the readiness of your business to engage in international e-commerce and shows where you need to concentrate your efforts to successfully sell online. It explores five areas: e-commerce planning, online presence, digital marketing, shipping, and inventory and customer service. Users are provided with interactive feedback on the areas that need further work and attention.

E-commerce Cost Calculator

This tool helps enterprises understand the costs of selling on popular e-commerce marketplaces such as Amazon, eBay and Etsy, or their own online stores. It supports enterprises to set up pricing strategies and calculate sales margins.

Online Payment Solution Finder

This tool helps businesses easily find available payment solutions for which they may be eligible in each country and sales channel. The tool also incorporates background information and contacts for the listed solutions.

Africa Marketplace Explorer

This dynamic dashboard explores 630+ business-to-consumer (B2C) marketplaces in 55 countries and territories in Africa. It helps businesses understand how to sell goods online regionally or in neighbouring countries. The tool also allows users to explore marketplace trends, the availability and requirements of each marketplace and a country-by-country benchmarking. Users can filter and download data, and hover over graphs and maps to uncover additional insights.

Click here to get a copy of the accompanying report.

E-commerce Diagnostics Tool

This tool conducts a deep assessment of small and medium enterprises’ (SMEs) e-commerce capabilities before and after projects, covering general business maturity, online presence, payments, logistics, digital marketing, and customer service. Information is gathered via a comprehensive online survey. This tool is only accessible to project SMEs and is not publicly available.

Request more information here: ecomconnect [at] intracen.org (ecomconnect[at]intracen[dot]org)

ecomConnect.org has been an incredible learning platform for me since day one. As a young entrepreneur, I have always been looking to grow my business by increasing my network and enhancing business knowledge. ecomConnect.org is the place to be: it's a hub for entrepreneurs and all business levels to connect, learn and grow their businesses.

ecomConnect.org has been an incredible learning platform for me since day one. As a young entrepreneur, I have always been looking to grow my business by increasing my network and enhancing business knowledge. ecomConnect.org is the place to be: it's a hub for entrepreneurs and all business levels to connect, learn and grow their businesses.

Maheshwar Kannegalla

Founder of Mahini Export Private Limited, India